Mail: baoheng@chinahans.cn
CN / RU
Home > FAQ
Q: Who are we?
A: Shenzhen Dongfeng originated as the “Second Automobile & Shenzhen Associated Company,” a representative enterprise established by Dongfeng Motor Group in the Shenzhen Special Economic Zone. We specialize in the research, development, manufacturing, and sales of sanitation vehicles and equipment, in line with Dongfeng Group’s business divisions.
Q: What are our main business areas?
A: Currently, we have three core business areas: chassis R&D, sanitation equipment production, and sanitation operation services.
Q: Why choose us?
A: With over 40 years of experience in specialized vehicle R&D and manufacturing, we have a highly skilled technical team and guarantee product quality. We also provide comprehensive environmental solutions.
Q: What is the production and shipping lead time?
A: The production lead time is usually 15 days, and shipping times vary from 7 to 21 days depending on the port.
Q: What payment methods do we accept?
A: We accept Telegraphic Transfer (TT) and Letters of Credit (L/C) in both USD and RMB currencies.
Q: What after-sales services do we provide?
A: We collaborate with local service providers to offer after-sales support. Spare parts prone to wear and tear are shipped with the vehicle, and our technical team provides remote or on-site assistance.
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